Customer Support Channels
A 1–hour Response Guarantee
Supplying quality support on–time is our main priority, so that we support each Linux cloud service plan with a 1–hour ticket reaction warranty. As you send a ticket or send us an e–mail, our customer help support staff will try their best to provide the most adequate resolution for your problem and to give you help in due time.
A Top–quality Support Service
Our technical support service is delivered by a team of knowledgeable specialists that are ready to react to your issue promptly. It is easy to get in touch with the tech support team team by starting a help support ticket from your Online Control Panel or by submitting us an email message. On business days, you can also call us on the phone or make use of the live chatting option.
An Intuitive Help Section
Our Control Panel gives a comprehensive practical knowledge base that is built into all parts. In each area, you will find a Help press button which will load for you a variety of step–by–step online classes on how to employ a selected function or accomplish a particular action. Also, we have generated information online videos to help you to get a better idea of the Control Panel’s interface.