Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center incorporated into our Online Control Panel. It features a rich knowledge base with frequently asked questions and detailed help articles written by our competent customer support team.

  • Top quality support service

  • How–To Videos

  • If you prefer to watch how an action is implemented or how a problem is fixed, instead of just reading about it, examine our compilation of educational video tutorials. They address a variety of different issues and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer service and include a sixty–minute response time guarantee. Our seasoned support engineers will be available to you night and day and will fix any issue that you could possibly run into within less than 60 minutes after the ticket submission. In most cases, a reply will be given to you within twenty minutes.